• Delivery
  • Payment
  • General Terms
  • Privacy

Delivery Area

Delivery Method:

Parcels upto 25 Kg : FedEx
Pallets - Palletline / Palletways

FedEx

Most populated MAIN LAND area's in the UK at no extra cost.

Highlands of Scotland & Northern Ireland are subject to an extra charge. If you do not live on main land UK. eg. an island please contact us/ submit you order for a postgae review for a delivery price.

Scottish Highlands & Islands Postcode :
AB 36-38, 55-56 IM ALL PA 20-49, 60-78
BT ALL IV All PH All
GY ALL JE ALL TR All
HS ALL KA 27-28 ZE All
    KW All    

 

Postage Cost

Standard postage charge of £6.00 is for orders under £35 pounds

Postage is free on orders above £35 to mainland populated areas that are not in the list of the postcode above.

For orders in the Highland or Islands we may use another delivery partner that may take longer.

Paypal and Worldpay payments

Paypal and Worldpay payments are accepted for orders placed via our online shopping cart system.

www.paypal.com
www.worldpay.com

Transaction Currancy : GBP £

The final online payment is processed via Worldpay or Paypal.

Payment for orders via the telephone can be accepted for all orders, if you wish to place an order online and you prefer to provide us with card details over the phone you can.
Use your shopping cart as normal and select pay by telephone. (Option 1 Save)

We do not store any of your card details. You can place on order online and enter your card details to the chosen provider.

Please contact us for bank account details.

TERMS AND CONDITIONS PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Site : www.thetoolbook.co.uk
Company : the xmod ltd (SC314265)

The customer agrees to be bound by and accepts these terms and conditions. These terms and conditions apply unless the customer has signed a separate formal purchase agreement with the xmod ltd, in which case the separate agreement shall govern; or unless other standard terms apply to the transaction. These terms and conditions are subject to change without prior written notice at any time.

This agreement and any sales there under shall be governed by Scottish law.

Description of good and services

The xmod Ltd is a business to business reseller. In buying from The xmod Ltd you acknowledge and agree that you are buying goods or services for business purposes. As a business customer, purchases you make from us will not benefit from the same statutory protection available to consumers under the Sale of Goods Act 1979 (as amended) and related legislation.

Please note that you are buying a mix of MoD / Commercial Surplus and some new eqipment, it is not all new and is sold 'as is'. It does not have any tractability or certification from the manufacturer. All goods are only suitable for reference unless tested before use. At the bottom of each product listing is the stock suppy type.

Viewing can be arranged for any items before you purchase goods. Some items may require to be tested when used in certain environments, you the "Customer" are responsible for testing anything you buy and making sure they comply to any regulation or tests that they require to comply with currant safety regulations.

Payments

Transaction Currancy : GBP £

We offer online payments by World Pay & PayPal.

www.paypal.com
www.worldpay.com

Please vist the above sites for information regarding the payment provider.

Orders over the phone are power by Worldpay.

Orders; Quotes; Invoices. Terms of payment are within The xmod Ltd sole discretion, and unless otherwise agreed to by The xmod Ltd, payment must be received by The xmod Ltd, prior to The xmod Ltd acceptance of an order. Payment for the products can be made by transfer, cheque or some other prearranged payment method unless credit terms have been agreed to by The xmod Ltd. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. The xmod Ltd may invoice parts of an order separately. Orders are not binding upon until accepted by The xmod Ltd. Any quotations given by The xmod Ltd will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Delivery charges and Taxes
Charges will be shown on The xmod Ltd, invoice(s). The customer is responsible for any sales or any other taxes associated with the order, however designated.

Dispatch
Your order will be sent on the service chosen (Standard /ECO). We aim to have all orders sent with 48 working hours.

If any loss or damage occurs during shipping by a carrier selected by The xmod Ltd will be The xmod Ltd responsibility. Loss or damage that occurs during shipping by a carrier selected by the Customer will be the Customer's responsibility. Any damaged items must be reported with 48 hours from delivery date.

If any item is missing or damaged and reported within 48 of delivery : We will issue a refund as we may not be able to replace it.

Warranties, Disclaimers.
The xmod Ltd disclaims all warranties, express or implied, including without limitation implied warranties of' merchantability and fitness for a particular purpose. In addition to these Terms and Conditions, customer agrees to be bound by the acceptance of contract terms contained elsewhere in this site. The xmod ltd can not be held responsible for any loss relating to products supplied, including loss of profits, loss of business or any other consequential, special, indirect or punitive damages even if advised of the possibility of such damages, or for any claim by any third party.

Information listed on the xmod ltd trading site (www.thetoolbook.co.uk) is for information only, any part numbers or information can not be guaranteed as accurate and is for guidance/reference only. Images of products may be a representation of what you will get. We can not guarantee that the item in the images will be the same as you will receive.

Storage Charges
We charge £35 plus VAT per day for each item. Goods must be collected within 7 working days from the order date.

Returning of Goods;
Returns will not be accepted without a returns number (RMA). You can do so provided you inform us of your decision within 2 working days (48 Hours) of receipt of goods and at your own expense. They must be retuned to us within 7 days of the RMA date. Once the item is received, we'll issue a refund to your original payment method. Please note this policy has some limitations. We may charged a restocking fee upto 20%. We will aim to get your payment refunded within 7 days from the date of return being accepted back.

Free delivery
Free Eco delivery on orders under 20Kg placed on the advertized day only. (British GMT Time)
Some highlands and islands postcode areas may be subject to review or additional charge. (We will try our best).
This is only available to mainland UK customers. Orders must be created / placed online.

Credit account holders are not entitled to any free postage as the order must be paid at the time or order.

We may withdraw or change this offer at any time.

Auctioneer : The xmod Ltd (SC314265)
Auction Site : www.thetoolbook.co.uk
Bidder : Any person or company placing a bid

All transactions to which these conditions apply and all matters connected with them shall also be governed by Scottish law. 

By placing a bid you the Bidder are confirming that you are over 18 and capable of entering into a contract with the Auctioneer.

All goods are sold untested and 'AS IS' we do not accept any returns for auction items.   

The Auctioneer may at their absolute discretion, lower any reserve price, divide any lot, combine any lots, withdraw any lots, refuse bids, regulate bids and cancel any sale at any time without reason or notice.

The Bidder will pay for items within 3 working day of the auction ending. Payment methods listed on the auction listing will be the only ones accepted as payment. Any cheque payments require 6 business day to clear before any goods can be released.

The Buyer shall pay the Final Price plus any VAT on the Final Price. Any requests to refund VAT should be made in writing to the Auctioneer and shall be assessed on the individual basis.

The Contract between the Bidder and the Auctioneer will only be formed when we confirm our acceptance of you bid, whether or not the Auction Site states that your Bid is the current Highest bid.

Goods must be removed within 7 days of the auction ending.

We will endeavour to pack and despatch any purchases as quickly as possible via the Royal Mail or approved carrier, the insurance risk of carriage is borne entirely by the purchaser.

The xmod Ltd policy is one of on-going, product updates and revisions. The xmod Ltd may revise and discontinue products at any time.


 

Introduction

Site : www.thetoolbook.co.uk
Company : the xmod ltd (SC314265)

We The xmod ltd are incorporated in Scotland carrying on business as MoD Surplus dealers  and we are committed to protecting any data that we collect concerning you.  By using our website you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy

We collect information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected.

Data in relation to credit card payments is processed by Worldpay or Paypal, on a secure website linked to ours and they have their own privacy policy.

Information Use


We use the information collected primarily to process the task for which you visited the website.  Data collected is held in accordance with the Data Protection Act.  All reasonable precautions are taken to prevent unauthorised access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

Cookies

Your Internet browser has the in-built facility for storing small files- "cookies" - that hold information which allows a website to recognise your account.  Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing Information


We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.  We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

Contacting Us

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please contact us using the link at the top of the screen.  You can also correct any factual errors in that information or require us to remove your details form any list under our control.